TERMS OF USE

LAST UPDATED FEBRUARY 2025

Terms and Conditions

Effective Date: 6/11/2023
Last Updated: 3/5/2025

Welcome to The Aesthetic Journey ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website, https://aestheticjourneyoc.com/ ("Website"). By accessing or using our Website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Website.

1. Business Information

  • Business Name: The Aesthetic Journey

  • Address: 47 Camino De Los Mares #224, San Clemente, CA 92673

  • Phone: (949) 776-2899

  • Email: privacy@aestheticjourneyoc.com

  • Medical Director: Dr. Robert Gray

2. Use of Website

The Website is provided for informational purposes only and is intended for individuals aged 18 and older. By using this Website, you confirm that you meet this age requirement.

Users agree not to:

  • Use the Website for unlawful purposes.

  • Submit false or misleading information through contact forms.

  • Interfere with the functionality or security of the Website.

3. User Responsibilities

By using this Website, you agree to provide accurate and truthful information when submitting inquiries or interacting with our services. You are responsible for ensuring that any information you provide is up to date and does not infringe on any third-party rights.

Users must not:

  • Provide false or misleading information.

  • Attempt unauthorized access to any part of the Website.

  • Distribute, modify, or use Website content without permission.

  • Engage in activities that disrupt or interfere with Website security or functionality.

Any misuse of the Website may result in restricted access and legal action.

4. Third-Party Booking & Services

  • The Aesthetic Journey does not provide direct online booking on our Website.

  • All appointment scheduling is managed through Portrait (https://portraitcare.com), a third-party platform.

  • When you book an appointment, you agree to Portrait’s Terms of Use and Privacy Policy, which govern all interactions related to booking, patient information, and medical consultations.

  • We do not process or store booking-related data.

For Portrait’s Terms and Privacy Policy, visit:

The Aesthetic Journey is not responsible for any issues arising from the use of Portrait’s services, including scheduling, cancellations, or data processing.

5. Medical Disclaimer & HIPAA Compliance

  • The Website does not provide medical advice and should not be relied upon for health decisions.

  • No doctor-patient relationship is established by using the Website or submitting an inquiry.

  • Do not submit protected health information (PHI) through our contact forms.

  • While The Aesthetic Journey follows HIPAA compliance guidelines, Portrait is responsible for medical data protection and telehealth services.

6. Payments & Cancellations

  • The Aesthetic Journey does not accept payments via the Website.

  • Payments for services are made in person after the procedure and are not charged at the time of booking.

  • Any cancellation or no-show policies are managed directly by The Aesthetic Journey’s office.

For specific cancellation policies, contact privacy@aestheticjourneyoc.com.

7. Intellectual Property

All content on this Website, including text, images, logos, and trademarks, is the exclusive property of The Aesthetic Journey or its licensors. Users may not copy, reproduce, or distribute content without written permission.

8. Third-Party Links

The Website may contain links to third-party websites, including social media platforms and booking services.

  • We do not control these third-party websites.

  • We are not responsible for their privacy policies, content, or availability.

Use of third-party services, including Portrait, is at your own risk.

9. Limitation of Liability

The Aesthetic Journey does not warrant that Website content is error-free, uninterrupted, or completely accurate. While we make every effort to ensure the correctness of our services and information, we:

  • Are not responsible for third-party errors or inaccuracies, including scheduling or payment processing through Portrait.

  • Do not guarantee that all descriptions, pricing, or service details on the Website are free from occasional mistakes or outdated information.

  • Are not liable for misinterpretation of our services, medical misunderstandings, or third-party inaccuracies.

By using the Website, you acknowledge that you do so at your own risk.

10. Refund Policy

Payments for services rendered by The Aesthetic Journey are non-refundable. Since payments are made after services are provided, all transactions are considered final.

If you have concerns regarding a service received, please contact us at privacy@aestheticjourneyoc.com, and we will review your concerns.

11. Indemnification

By using this Website, you agree to defend, indemnify, and hold harmless The Aesthetic Journey, its employees, and affiliates from any claims, liabilities, or legal expenses resulting from:

  • Your use of the Website.

  • Your interactions with Portrait or other third-party services.

  • Your reliance on any Website content.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Any legal disputes shall be resolved in the courts located in Orange County, California.

13. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page, and the "Last Updated" date will be revised.

By continuing to use the Website, you agree to the modified Terms.

14. Contact Information

For questions regarding these Terms, please contact:

📍 The Aesthetic Journey
📩 Email: privacy@aestheticjourneyoc.com
📍 Address: 47 Camino De Los Mares #224, San Clemente, CA 92673
📞 Phone: (949) 776-2899