Privacy Policy

Effective Date: 6/11/2023
Last Updated: 3/5/2025

Welcome to The Aesthetic Journey (“Company”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://aestheticjourneyoc.com/ (“Website”).

We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable.

1. Who We Are

Business Name: The Aesthetic Journey

Address: 47 Camino De Los Mares #224, San Clemente, CA 92673

Phone: (949) 776-2899

Email: privacy@aestheticjourneyoc.com

Medical Director: Dr. Robert Gray

2. What Personal Data We Collect

We collect the following types of personal data when you interact with our website:

Contact Information: Name, phone number, email address, and message (when you fill out our contact form).

Marketing Preferences: If you sign up for news and updates.

Technical Data: IP address, cookies, and browsing behavior (collected via analytics tools).

Third-Party Booking Platform (Portrait)

The Aesthetic Journey does not directly process or store booking information.

When you book an appointment, you are redirected to Portrait (https://portraitcare.com), a third-party platform.

Portrait’s Privacy Policy and Terms of Use govern any data provided on their platform. We encourage you to review their privacy practices:

Privacy Policy: https://www.portraitcare.com/privacy-policy

Terms of Use: https://www.portraitcare.com/terms-of-use

3. How We Collect Data

We collect personal data through:

Contact Forms – When you voluntarily provide information.

Cookies & Tracking Technologies – Through tools like Google Analytics.

For details on how Squarespace manages cookies, please review their privacy policy.

4. Why We Collect Data (Purpose of Processing)

We collect and process personal data for the following purposes:

To Provide Services – Respond to inquiries and communicate with users.

To Improve Our Website – Analyze traffic and optimize user experience.

For Marketing & Updates – Send promotional emails (if opted in).

We do not sell or rent your personal data.

5. User Rights Under GDPR & CCPA

Depending on your location, you have the following rights:

Under GDPR (for EU/EEA users):

Access: Request a copy of your personal data.

Correction: Request corrections to incorrect or incomplete data.

Deletion: Request deletion of your personal data.

Portability: Request to transfer your data to another service.

Under CCPA (for California residents):

Right to Know: Request details on how your data is used.

Right to Delete: Request deletion of personal information.

Right to Opt-Out: Opt out of data sharing (we do not sell data).

To exercise your rights, email us at privacy@aestheticjourneyoc.com.

6. Third-Party Data Sharing

We share user data with the following third-party services:

Google Analytics – For website traffic analysis.

Portrait (https://portraitcare.com) – For booking appointments.

Social Media Links – We provide links to TikTok, Instagram, and Facebook.

These third parties have their own privacy policies, and we encourage you to review them.

7. HIPAA Compliance

We take patient privacy seriously and strive to comply with HIPAA (Health Insurance Portability and Accountability Act).

Do not submit protected health information (PHI) via the contact form.

For HIPAA-related questions, contact us at privacy@aestheticjourneyoc.com.

8. Policy Updates & Contact Info

We may update this Privacy Policy from time to time. Updates will be posted on this page, and the “Last Updated” date will be revised.

For any privacy-related questions, please contact us:

The Aesthetic Journey

Email: privacy@aestheticjourneyoc.com

Address: 47 Camino De Los Mares #224, San Clemente, CA 92673

Thank you for trusting The Aesthetic Journey with your personal data.